Unified Commerce Platform
Drive a superior Customer Experience

comerzzia is a modular retail platform that enables retailers to optimize their customers satisfaction across multiple interaction touchpoints giving consistent, unified and seamless experiences that drive greater engagement and sales. For Food y Non-Food Retailers.

 

Discover our Unified Commerce view

OS Point of Sale / FastPOS in mobility
El punto de venta con el motor de promociones más polivalente y completo del mundo

Optimized for cloud, mobile, social & Internet of Things (IoT) capabilities, and adapted to give response to your customers' different lifestyles.

 

Complete integration with OMS enables flexible and seamless shopping experiences between and across the different channels.

 

CRM capabilities from the POS for personalized shopping experiences, cross / up selling, assisted sales and clienteling.

 

Flexible and agile (based on Java technology), robust and integrated with third party solutions (ERP, CRM, e-Commerce ¿).

Sales Orchestrator (Backoffice Core)

Centralized process manager that controls the information from the central.

 

All customer information, products and sales, are synchronized from the different on and off channels.

OMS. Order Management System through on/off channels

It allows to fulfill the customer promise "purchase, delivery and return between and through any channel" quickly and seamlessly.

 

We have developed a world of customer services thorough comerzzia Customer Experiences Management, so that you can offer better shopping experiences. Your customer will access to the services catalog by store from any channel, which will allow them to request a click & collect or repairing a product in the store, selecting the most convenient time.

 

New concept of order management and preparation from store, allowing 2-hours delivery.

 

 

Integration with Marketplaces for a unified view of inventory

Full visibility of the stock is essential for a unified commerce vision. Your customer can check the stock of any store from any channel, even from marketplaces, allowing them to check the stock of their nearest store and making a click & collect order for 2h collection.

Online Store, eCommerce, mCommerce

With specific functionalities for retailers Food or Non-Food, your online store will work as another store, with unified prices, promotions and customers. Additionally, your customers have full visibility of the stock, in order to offer consistent experiences through different channels.

Involve CRM, drive a superior CX to achieve greater customer acquisition, retention and revenue growth

Loyalty, Campaign Management, Advanced Analytics, Customer Analytics including segmentation in natural language, Real-Time Offers and In-store CRM including up / cross-selling strategies for assisted sales and clientelling.

Designed to increase sales and reduce costs

On premises, in cloud or a combination of both.

 

Tracking and monitoring from the central to the stores chain.

 

Advanced loyalty in Involve CRM includes all the essential capabilities to offer your customers unique and superior shopping experiences.

 

There are no borders. You will be able to open a shop anywhere, with any currency and any language from the central.

 

Need more information?

Contact us +34 902 18 19 20

Highlights
Comerzzia entra en el sector Restauración con la adquisición de Nextt
Comerzzia amplía su actividad en el mercado de la Restauración con la adquisición del 40% de Nextt.
Reduce costes y riesgos con la integración del POS de comerzzia certificado por NMi
comerzzia obtiene la verificación de la certificadora internacional NMi, para la integración de su POS con instrumentos de pesaje no automático.
comerzzia nombrada por Gartner en su guía de comercio unificado
comerzzia nombrada por Gartner en la 'Market Guide for Unified Commerce Platforms Anchored by POS'