Comerzzia develops a robot with the ability to offer customers personalized experiences in-store.
The Spanish company comerzzia, is carrying out a R&D project financed by the CTA and funded by the Ministry of Economy, Innovation, Science and Employment of the Junta de Andalucía and the Ministry of Economy and Competitiveness, an omnichannel loyalty program called “Smart Omnichanel Retail” which integrates a social robot. The Robot, that will hit the market later this year, will be able to:
- Receive a customer’s order from his mobile phone.
- Advise correctly according to the customer’s preferences and the offer available in store.
- Accompany the customer in-store to improve his shopping experience.
To read the full article in the ABC. Click here.
