Gartner recently published its Tool: Digital Commerce Vendor Guide, 2022, where comerzzia has been positioned within the main vendors worldwide providing digital commerce ecosystems, with high capabilities in Clienteling.
This Tool offers a list of vendors providing digital commerce core and ecosystem applications. Gartner analysts have identified those vendors following market research and client interactions. This Guide is used by big retailers all over the world to understand digital commerce ecosystem segments and corresponding vendors that can fulfil their digital commerce technology needs.
Digital commerce requires an ecosystem approach to deliver rich functionality and customer experiences. This tool lists the main solutions in the digital commerce ecosystem, which includes sales, marketing, supply chain, customer service, data analytics and customer experience.
To create excellent customer-centric experiences, retailers should facilitate to employees the necessary tools and data to ensure employees can generate agile, flexible, and precise attention and interaction with the customer.
Once again, Comerzzia stands out for its high capabilities in Clienteling, providing retailers with mobile solutions: Searching for items in the store and stock control, identify loyal customers, know their interests, sales history, generate promotions and coupons, and even allowing mobile payments, without queues. Clienteling tools offer optimized, personalized, and continuous shopping experiences, providing higher engagement and conversion.
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