Greater Visibility, Security, and Operational Performance
Publication Date: April 9, 2025
Version: 1.3
Product: StoreManager CockPit Audit-Complement
Why this evolution?
The retail environment increasingly demands precision, transparency, and speed in the management of critical operations. This evolution of our auditing system enhances event collection, analysis, and visualization, significantly improving irregularity detection and operational control in stores.
Objectives of this evolution
- Strengthen the traceability of critical events within the POS ecosystem
- Improve early detection capabilities for anomalies or fraud
- Provide more detailed and visual reports to support decision-making
- Optimize continuous monitoring of operational performance
Technical Approach and Evolved Architecture
This version introduces enhancements to the technical architecture while maintaining the robustness of the existing system and adding new capabilities:
- Fluent Bit as an efficient event collector
- Elasticsearch for real-time analysis and storage
- Grafana and Kibana for expanded visualization and advanced monitoring
Event processing has been optimized using standardized JSON structures, enabling faster and more detailed analysis.
Key Functional Improvements
This evolution of the auditing system includes:
Expanded access control: Full traceability of login/logout events, credential changes, and unauthorized access attempts
- Enhanced detail in sales and cash operations: New traces for counts, cancellations, unconventional payment methods, and more
- Extended return auditing: Tracking every action related to returns, cash drawer openings, and ongoing changes
- Precise time measurement: Billing time, customer wait times, inactivity, and operational breaks
- Advanced reporting: Custom KPI dashboards, detection of unusual behavior patterns, and centralized logs
And much more!
Benefits of this evolution
- Greater operational security with more granular traceability
- Improved performance in event management and analysis
- Seamless integration with Business Intelligence tools
- A more adaptable and scalable platform, ready to meet new retail challenges
You can access the full document here.
For technical details or to activate this module in your Comerzzia environment, please contact your account manager or our product team.
José Luis Cordero Amarillo. Chief Operations and Design Product
