comerzzia has been listed as a Representative Vendor in Traditional Tier2 POS Unified Commerce in the Market Guide.
In the last Market Guide, Gartner has shown that the mobility-optimized Point of Sale and the Order Management System are the key elements for a real unified commerce strategy. +INFO
According to Gartner, Point of Sale solutions have become the anchor of unified commerce platforms,
serving as a conduit for all the functions provided by unified commerce to create a holistic customer experience.
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According to the 2020 Gartner Market Guide report, "compare your current POS functionality with the need to deliver essential unified commerce capabilities
for click&collect, store fulfillment, clienteling and smart check-out".
Gartner, Market Guide for Unified Commerce Platforms Anchored by POS for Tier 1 and Tier 2 Retailers, Joanne Joilet, Max Hammond, March 30, 2020
comerzzia is recognized in this guide along with other providers as one of CLIENTELING solutions for the retail market. + INFO
According to Gartner, "Digital commerce sucess requires an ecosystem aproach to deliver complelling experience for customers, employees and partners,
while remaining responsive to business needs".
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Within these capabilities, clienteling offers the ability to provide personalized interactions between the associate and the customer.
Gartner, The Gartner Digital Commerce Vendor Guide, 2021, Sandy Shen, Jason Daigler, Mike Lowndes, Mark Lewis, Dayna Ford, Penny Gillespie, Aditya Vasudevan, April 14, 2021
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
comerzzia has been recognized in Retail CIO Radar 2022 as a leader in the Unified Commerce category as one of the most innovative and transformative retail technology solutions.