A versatile solution highly competitive for food retail that allows manage and unify all the channels,
with the physical store as the hub of the customer's experience.
The retailer food faces multiple challenges:
Digital Transformation.
Customer Loyalty Management.
Executing personalized promotions that impact sales.
New customer journeys.
Logistics and inventory visibility.
Innovation and self-payment systems.
Efficient e-commerce and order management.
... and while delivering on the promise of omnichannel.
More integrated, experience-based and phygital commerce, with smarter and more interactive supermarkets, closer to the customer. In a post-pandemic environment, customers continue to change and demand an enhanced physical shopping experience, with self check-out or self-scanning services, flexible payments and services such as a click&collect or a Loyalty Club.
![](/portal/documents/10345/2752096/ILUTRACIONES_WEB_cambioscomerzzia-09_600.jpg/ae602baa-a18f-4e75-8b20-3554e43894f1?t=1503908199423)
Online Store: location to determine the store catalog and services including different types of deliveries, services offered to the client regarding PC through czz Customer Experiences Management, replacement of purchase products, preparation mode selection...
Order preparation: fresh products, APP for preparation of orders in mobility, selection of different packaging and packages ...
Scales integration (NMi certified), printers, EFT's, ...
Electronic shelf labels
Mobile Apps: smart shopping lists by price and recommendations based on buying habits.
- Veritas and Ecorganiccomerzzia.casosdeexito.enlaceAn advanced loyalty program where the Veritas customer is the centre of the marketing strategy. Know this case study, in the program Charlas@2 of AER.
- HiperDinocomerzzia.casosdeexito.enlaceA complete digital and physical store transformation, with comerzzia and its powerful unique customer strategy as base of unique experience for customers.