Imagina una tienda donde tus consumidores puedan sentirse parte de tu marca, donde tus trabajadores actúen como embajadores y puedan asesorar al cliente debidamente. Acciones de up-selling, pasillo infinito y trato personalizado a tu alcance.
Ahora es posible con comerzzia FastPOS.
Una herramienta que convierte a tus empleados de tienda en asesores y con la cual mejoras la relación con tus clientes.
Today's consumer demands a personalized and close shopping experience, which can only be achieved when the store employee is empowered with a mobile App that allows him/her to move freely around the store.
FastPOS allows, among other capabilities:
- interact with the customer at checkout time.
- access the product catalog.
- perform searches in real time.
- speed up queues at high traffic peaks.
- Loyalty actions or assistance in specific events/campaigns.
An App with a simple, intuitive and ease navigate interface under Android operating system, wich also allows the connection with other devices such as pinpads, printers or a ring scanner as a bar reader external to the mobile. An also, with the possibility of image recognition in real time through Artificial Intelligence.
If you are looking for a WOW effect or simple to evolve your brand and customer experience, comerzzia FastPOS is your application. Ideal for pop-up stores, with a lot of dispersion, concep stores or flag ships.
Your associate will be much more efficient and productive if he can interact with the customer in a direct and an agile way, helping to complete their transactions, offering promotions or answering about the stock of a specific product.
Not only you gain loyalty and increase your conversions, you will also be able to carry out up-selling and cross-selling actions and enable the endless aisle, enabling the sale of products that are not avaliable in the physical store.
The result? A more satisfied customer, a more empowered associate and a retailer that gerenate more sales in each visit of the customer.
The power of customization
Customers expect a seamless and fluid shopping experience, with human contact but supported with the best technology:
- 59% of shoppers say they have a better shopping experience if the associate uses this type of technology.
- 73% of associates are more satisfied using mobile technology in their day-to-day work.
- Mobile devices help answer48% of questions faster.
- 57% of shoppers prefer the associate to give them the latest and more accurate information.
- Thanks to these tools, 47% of customers save time shopping and waiting in the checkout queue.
- In addition, the correct price of the item is verified more efficiently more than 48% of the time.
*Source: Zebra 2020 Shopper Study