A solution for food retail that allows manage and unify all the channels,

with the physical store as the hub of the customer¿s experience. 

 

 

Retail food: a reinvented industry
Ideas, challenges and new projects

The retailer food faces multiple challenges:

 

Digital Transformation of the sector.

Customer Loyalty Management.

Executing personalized promotions that impact sales.

New customer journeys.

Logistics and inventory visibility.

Innovation and self-payment systems.

Efficient e-commerce and order management.

 

... and while delivering on the pomise of omnichannel.

 

The supermarket of the future
Reinventing the shopping experience

More integrated, experience-based and phygital commerce, with smarter and more interactive supermarkets, closer to the customer. In a post-pandemic environment, customers continue to change and demand an enhanced physical shopping experience, with self check-out or self-scanning services, flexible payments and services such as a click&collect or a Loyalty Club.

 

           

Offer easier and comfortable purchases between and across channels
Food specific capabilities:

Online Store: location to determine the store catalog and services including different types of deliveries, services offered to the client regarding PC through czz Customer Experiences Management, replacement of purchase products, preparation mode selection...

 

Order preparation: fresh products, APP for preparation of orders in mobility, selection of different packaging and packages ...

 

Scales, printers, EFT's, ...

 

Electronic shelf labels

 

Mobile Apps: smart shopping lists by price and recommendations based on buying habits.

 

 

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