Una plataforma diseñada por y para el retail

 

A través de comerzzia, ofrecemos una gama de herramientas y soluciones software óptimas para generar una ventaja competitiva en el retail, creando experiencias unificadas y sin fisuras. Podrás gestionar de forma integral tanto el canal físico como el online, el almacén y la central de compras de manera sincronizada y en tiempo real. Además, comerzzia propone un ecosistema en movilidad como una pieza fundamental de la omnicanalidad. 

 

Ofrecemos una solución única, 100% integrable con terceros, multi divisa, multi idioma y adaptada a la fiscalidad local, dispositivos fiscales e impuestos específicos de cada país. 

 

 

Centralized processes Management
Stores management from the headquarter to every point of sale with comerzzia
Backoffice: Sales Orchestrator
Centralized Information

Centralized Processes Management System. Customer, products and sales information synchronized and available in a single view.

  • Integration with ERPs and other elements such POS, from comerzzia or 3rd party.
  • Promotion Engine based on rules
  • Additional information for Cross-selling products
  • Prices and Assortment Policy for stores
  • Centralized prices and assortments' updates
  • Supply, transfer and stock applications between stores (FE)
Best of Breed POS Platform

comerzzia POS is aimed to ensure the proper customer experience for sales and transactions at the point of sale.

  • Interface for Food and Non Food sectors
  • Digital Ticket
  • Integration with FastPOS
  • Coupons and Giftcard Generation
  • Credit Management
  • Omnichannel Ticket Consolidation
  • TEF integration (Payment Gateways)
  • Custom design (without developement)
  • Touch and multitouch screen system
eCommerce and mCommerce

comerzzia online store allows retailers create new ways of interaction with customers with new sales channels on the Internet (web and mobile).

  • Custom design, web responsive
  • Click & Collect and Ship from Store
  • Cross-selling and up-selling promotions
  • Search Engine Optimization (SEO)
  • Customizable shopping basket, wishlist
  • Integrated Content Management System (CMS) and marketing campaigns
  • Real-time Stock
  • Integrated with online payment gateway
  • Showrooming oriented to the eCommerce 
Loyalty and Social Media
Loyalty program and specific promotions
  • Customer portal and loyalty platform
  • Anonymized information
  • Segmentation and customers' clustering
  • Social Shopping and Social Analytics
  • Promotions, digital coupons, raffles, discounts...
  • Gift Cards and Points Management
  • Real time Social Media promotions

 

Customer Portal:

Customer will have available a personal area where earn points and coupon redemption, check points balance update, get promotions or manage profile settings. 

comerzzia FastPOS
Streamline the sales process

comerzzia FastPOS is a very useful tool to carry out clienteling activities and store sales assistance by employees.

 
  • Integrated with comerzzia, allowing to have information associated with the company's Loyalty system.
  • Ability to generate sales tickets, send them by email to loyalty person and access the store catalog.
  • Tags with access to articles, associated information and product stock
  • With comerzzia's FastPOS is possible to have a mobile POS, which allows complete operations in physical stores. + INFO
comerzzia Scan&Go
The new shopping experience

comerzzia Scan&Go is a mobile app that rewards the loyal consumer, since it allows them to self-manage throughout the supermarket purchase process.

  • No need to go through the checkout line, avoiding queues
  • Suggestion of real-time promotions and discounts that could be applied to the basket
  • Frequent buying assistant
  • Planning the purchase in advance
  • Unification of in-store and digital processes
  • Check-out control with complementary anti-fraud systems
comerzzia Self Check-out

In retail sectors, there are permanet changes in customer perceptions and expectations regarding digital service and self-service. comerzzia has a Self Check-out module that enables self-service shopping for the customer

 

  • Loyalty card reading
  • Barcode product auto-scanner
  • Manual search button
  • Integration with multiple payment methods
  • Application of omnichannel promotions
  • Dynamic evaluation of promotions applied at checkout
  • Improved in-store traffic
  • Item disassembly (fashion retail)
  • Integration with different hardware and software systems
OMS

To offer complete omnichannel services, it is essential to have an OMS system at the level of any warehouse/store involved in the logistics processes, with the aim of offering a seamless shopping experience.

comerzzia includes an advanced order management system that covers all operations involves.

 

  • Order preparation in physical store on a fixed device or with mobility tools, including picking and packing.
  • Printing of labels associated with service preparation
  • Replacement of items in case of unavaliability
  • Automatic and real-time order status notifications
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