Una plataforma diseñada por y para el retail
A través de comerzzia, ofrecemos una gama de herramientas y soluciones software óptimas para generar una ventaja competitiva en el retail, creando experiencias unificadas y sin fisuras. Podrás gestionar de forma integral tanto el canal físico como el online, el almacén y la central de compras de manera sincronizada y en tiempo real. Además, comerzzia propone un ecosistema en movilidad como una pieza fundamental de la omnicanalidad.
Ofrecemos una solución única, 100% integrable con terceros, multi divisa, multi idioma y adaptada a la fiscalidad local, dispositivos fiscales e impuestos específicos de cada país.
Centralized Processes Management System. Customer, products and sales information synchronized and available in a single view.
- Integration with ERPs and other elements such POS, from comerzzia or 3rd party.
- Promotion Engine based on rules
- Additional information for Cross-selling products
- Prices and Assortment Policy for stores
- Centralized prices and assortments' updates
- Supply, transfer and stock applications between stores (FE)
comerzzia POS is aimed to ensure the proper customer experience for sales and transactions at the point of sale.
- Interface for Food and Non Food sectors
- Digital Ticket
- Integration with FastPOS
- Coupons and Giftcard Generation
- Credit Management
- Omnichannel Ticket Consolidation
- TEF integration (Payment Gateways)
- Custom design (without developement)
- Touch and multitouch screen system
comerzzia online store allows retailers create new ways of interaction with customers with new sales channels on the Internet (web and mobile).
- Custom design, web responsive
- Click & Collect and Ship from Store
- Cross-selling and up-selling promotions
- Search Engine Optimization (SEO)
- Customizable shopping basket, wishlist
- Integrated Content Management System (CMS) and marketing campaigns
- Real-time Stock
- Integrated with online payment gateway
- Showrooming oriented to the eCommerce
- Customer portal and loyalty platform
- Anonymized information
- Segmentation and customers' clustering
- Social Shopping and Social Analytics
- Promotions, digital coupons, raffles, discounts...
- Gift Cards and Points Management
- Real time Social Media promotions
Customer Portal:
Customer will have available a personal area where earn points and coupon redemption, check points balance update, get promotions or manage profile settings.
comerzzia FastPOS is a very useful tool to carry out clienteling activities and store sales assistance by employees.
- Integrated with comerzzia, allowing to have information associated with the company's Loyalty system.
- Ability to generate sales tickets, send them by email to loyalty person and access the store catalog.
- Tags with access to articles, associated information and product stock
- With comerzzia's FastPOS is possible to have a mobile POS, which allows complete operations in physical stores. + INFO
comerzzia Scan&Go is a mobile app that rewards the loyal consumer, since it allows them to self-manage throughout the supermarket purchase process.
- No need to go through the checkout line, avoiding queues
- Suggestion of real-time promotions and discounts that could be applied to the basket
- Frequent buying assistant
- Planning the purchase in advance
- Unification of in-store and digital processes
- Check-out control with complementary anti-fraud systems
In retail sectors, there are permanet changes in customer perceptions and expectations regarding digital service and self-service. comerzzia has a Self Check-out module that enables self-service shopping for the customer
- Loyalty card reading
- Barcode product auto-scanner
- Manual search button
- Integration with multiple payment methods
- Application of omnichannel promotions
- Dynamic evaluation of promotions applied at checkout
- Improved in-store traffic
- Item disassembly (fashion retail)
- Integration with different hardware and software systems
To offer complete omnichannel services, it is essential to have an OMS system at the level of any warehouse/store involved in the logistics processes, with the aim of offering a seamless shopping experience.
comerzzia includes an advanced order management system that covers all operations involves.
- Order preparation in physical store on a fixed device or with mobility tools, including picking and packing.
- Printing of labels associated with service preparation
- Replacement of items in case of unavaliability
- Automatic and real-time order status notifications