In a fast-changing environment is changing, developing a consistent Unified Commerce and technology ecosystem is a challenge for retail. We invite you to a 30-minute webinar where we will focus on the essential capabilities you need to have a successful retail business, grouped in 3 areas of utmost importance:
- Creating value for customers, the center of the whole strategy, knowing their behavior and preferences.
- The importance of the physical store and the figure of the associate.
- Functional collaboration, ecosystem participation and co-innovation.
In addition, you will get the Gartner® report with which we believe you will be able to align your business strategy in relation to unified commerce, create a technology road map to the future and get advice on how to retain talent or empower your associates. This comprehensive report also contains in-depth trend and market analysis and references on how major global retailers, such as Amazon, Nike or Tesco, are developing their latest projects in these areas.
Gartner, Identify Must-Have Capabilities for Implementing Unified Retail Commerce in Today's Environment, Hanna Karki, 10 november, 2021. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.